Ice Cream Crew Member

 

Reports to: Shop Manager and Shop Apprentice

Job Summary: The Ice Cream Crew Member is responsible for serving our Guests the best ice cream in the South, maintaining a noticeably clean work environment behind the counter and in the Guest areas, and keeping our service area stocked and organized.

Responsibilities:

  • Promote, work, and act in a manner consistent with the Essential Intent of Hattie Jane’s Creamery: “To create a truly Southern experience through ice cream.” 

  • Serve each of our menu items according to company standards. 

  • Know and understand our menu down to the ingredients in each ice cream. 

  • Maintain a noticeably clean work environment throughout the entirety of the shift. 

  • Prepare the next shift for success. 

  • Follow all opening, running, and closing procedures to company standards. 

  • Performs other related duties as assigned.

 Tools & Technology:

  • Point of Sale System (Toast)

  • Communication through email and Sling app

Qualifications:

  • Be 16 years of age or older

  • Have reliable transportation to and from work.

  • Must pass the federally mandated E-verify process.

  • Must be able to communicate clearly with co-workers and guests

  • Be able to reach, bend, stoop and frequently lift up to 25 pounds.

  • Be able to work in a standing position for long periods of time (up to 8 hours).

  • Be able to work weekend and evening shifts, including late nights (11:00pm on weekends).

  • Must be self-disciplined, take initiative, have leadership ability, and must be outgoing. 

  • Must have a pleasant, polite manner and a neat and clean appearance. 

  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to shop problems. 

  • Must possess good communication skills for dealing with diverse staff. 

  • *Our Assembly Food Hall location serves boozy milkshakes so an ABC license is required if 18 or older.