Privacy Policy

Last updated: July 16, 2025

Hattie Jane’s Creamery (“HJC,” “we,” or “our”) cares about how your personal information is used and shared, and we value the trust you place in us. We respect your privacy rights and are committed to protecting the information collected about you through our website, www.hattiejanescreamery.com, and any affiliated platforms we operate.

Please read this Privacy Policy carefully before using our site. By accessing or using the Website, you consent to the practices described below. If you do not agree with this policy, please do not use the site.

Scope of Policy

This Privacy Policy applies to HJC’s handling of personally identifiable information collected via our Website. It does not apply to information collected by third-party websites linked to or from our site. We encourage you to read the privacy policies of those third-party sites for details on their practices.

Information Collection and Use

We may collect personal information that you voluntarily provide—such as your name, email address, phone number, and location—when you sign up for newsletters, participate in promotions, submit a contact form, or engage with our content online.

This information may be used by HJC and its trusted service providers solely for purposes such as customer relationship management, responding to inquiries, marketing communications, and internal research to improve our services. We do not sell or rent your personal information to third parties.

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at contact@hattiejanescreamery.com, and we will take steps to delete that information.

Cookies & Tracking Technologies

HJC may use cookies or similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors use our site, remember user preferences, and support the functionality of features such as our online store.

You can manage or disable cookies through your browser settings. Please note, however, that disabling cookies may affect your ability to use certain features on our site.

Managing Your Information

You may request access to, correction of, or deletion of your personal data collected by HJC. To make such a request, please email us at contact@hattiejanescreamery.com. We will retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

If you no longer wish to receive marketing communications from us, you may opt out by following the instructions in our emails or contacting us directly.

Online Orders and Payment Processing

When you make a purchase on our website, we collect personal information such as your name, billing and shipping address, email, phone number, and payment details. Online transactions are securely processed through Squarespace’s integrated payment partners (such as Stripe, PayPal, or Afterpay), and we do not store or have access to your full credit card information.

This information is used only to process your order, fulfill your shipment, and provide customer service. Your data is stored securely and is not sold or shared outside of Hattie Jane’s Creamery and our trusted service providers.

IP Addresses and System Logs

Our servers may automatically log certain information about your visit, such as your IP address, browser type, and access times. This data is used for site maintenance, system performance analysis, and internal reporting. IP addresses are not linked to any personally identifiable information.

External Links

Our site may contain links to third-party websites or services. These links are provided for your convenience and do not imply endorsement. HJC is not responsible for the content, security, or privacy practices of third-party sites. Please review their privacy policies independently.

Policy Updates

Hattie Jane’s Creamery may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy from time to time to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Hattie Jane’s Creamery
Email: contact@hattiejanescreamery.com
Website: www.hattiejanescreamery.com